Are you happy? Is your team happy? Happy can sometimes feel like a soft word. Or something that feels pretty abstract.
James Key Lim, chief executive of Delivering Happiness at Work, has shared the findings from a large meta-analysis study that happy employees have on average 31% higher productivity, their sales are 37% higher, and their creativity is some three times higher than less-happy workers.
Those are some pretty impressive stats. Given that, below are three ways that we at Fierce work with leaders to create happier teams.
- Solicit your team’s input and get curious.
According to 80 percent of respondents from a Fierce survey on characteristics of good bosses, taking action to request input around ideas and strategies is one of the most vital things managers can do to create great relationships.
Tip: Have an hour one-on-one conversation with every person who reports to you. Use some of these sample questions: What has become clear to you since we met last? What topic are you hoping that I won’t bring up? What do you wish you had more time to do? What is currently impossible to do that, if it were possible, would change everything? And then, really listen.
- Exchange honest, open feedback.
Managers who foster and encourage honest feedback from employees position their companies to make more money than those that don’t, according to a 2012 Corporate Executive Board and Harvard Business Review study titled “Open-Door Policy, Closed-Lip Reality.” This study found that organizations that rated highly in open communication delivered a 10-year total shareholder return of 7.9 percent compared to 2.1 percent at other companies.
Tip: Feedback needs to be clear, insightful, well thought out, and specific. If you or people on your team do not have that skill, bring in Feedback training. Practice giving feedback to each other and evaluating others’ feedback. Many times people have the best intentions to be clear and concise, and yet, delivering and crafting communication takes practice and confidence.
- Pay attention to your emotional wake.
How do your team members feel after an interaction with you? Energized or deflated? Have you ever asked them? This tip is about emotional intelligence and honing the ability to inspire and motivate.
Tip: Make a commitment to take responsibility and accountability for how you show up. Ask yourself: To whom do I need to apologize? Who deserves my praise? Who deserves my recognition?
These tips may seem simple and rather ordinary, however, they truly have the capacity to shift your life and your team in ways that you can’t even imagine.
We see it every day in organizations.
Do you have any tips to make a team happier?
This blog was originally published on August 19, 2015 by Stacey Engle, EVP of Marketing.