A Guest Blog from Starbucks Coffee Company

Starbucks Guest Blog- Fierce, Inc.

We are  thrilled to share with you a recent blog written by Fierce client, Darla Balzer, Specialist and Program Manager, Assessing Performance and Fierce Conversations on Starbucks Coffee Company's internal blog. We hope you enjoy her insight, and we'd love to hear your thoughts!


Help, I need somebody
Help, not just anybody
Help, you know I need someone, help”
– Beatles

Last week I got stuck. I was trying to put together a budget using numbers from a previous form and realized I had no way to validate that the figures were still accurate. After hours of trying to track down the numbers myself, I finally gave in and asked a peer. They produced the current figures in 10 minutes.

If I had asked for help right when I realized there was a gap in my knowledge, the problem would have been solved much more quickly. So why did I hesitate to ask for help?  Some of my excuses sounded a lot like this; “I do not have enough time to slow down.”: “I have a very tight deadline.”: “I do not want to appear like I do not know what I am doing.”

The truth is, there are many benefits to how “asking for help” helps you:

1. It helps you acknowledges that people around you add value.

2. A different perspective can help you look at a situation differently.

3. It can help enhance what you are producing for your customers.

Remember, in addition to moving a project along more quickly, people tend to have higher respect for those that admit when they need assistance. Fierce Inc. has developed a tool that outlines how to have conversations that ‘ask for help’ within your team or cross-functionally.

If you have more questions, here is a great outline of “When” and “How”:

When to ask for help (from the Brazen Careerist Blog)

    • You are unclear on project details


    • You have questions about priorities or deadlines


    • If figuring it out yourself will take way too much time


    • If you really do not know what you are doing

How to ask for help (from the Fear No Project Blog)

    • Explain challenges or roadblocks in simple terms


    • Focus on the short and long term implications of the issue


    • Develop at least two optional approaches to try


    • Share the outcomes (what works and what does not)


    • As Mahatma Gandhi once said: “If you don’t ask, you don’t get.”

Who will you ask for help this week?


Fierce Blog: https://www.fierceinc.com/blog/team/a-workplace-youre-entitled-to

Relationship Management Institute: http://www.relationshipmanagementinstitute.com/2009/08/honesty-and-respect-can-you-lead-without-these-traits/

This blog was syndicated from Fierce client, Darla Balzer, Specialist and Program Manager, Assessing Performance and Fierce Conversation from the Starbucks Coffee Company's internal blog.

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