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Leadership Tips: Decide What is Important

Arianna Huffington’s book  Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder , makes a compell...
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How to Establish a Performance Improvement Plan

This week’s Fierce resource was originally published by SHRM and explains how organizations can establish a performance improvement plan to give strug...
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Getting to the Root Cause: Performance Problems in Revenue-Producing Roles

A widespread belief exists in the world of performance management that the assessment of revenue-generating roles should be pretty cut and dry. You ar...
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How to Create an Action Plan to Achieve Your Goals

This week’s Fierce resource was originally published by The Balance and talks about how to create an action plan that will help you achieve your lofty...
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How to Creatively Celebrate Your Team's Wins

This week’s Fierce resource was originally published by Forbes and shares different tactics to creatively celebrate your team’s wins and sustain motiv...
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Leadership Tips: Celebrate Your All-Stars

It is common for organizations and teams to lean on their all-stars to take them to new levels. That is to be expected. However, we often see that in ...
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How to Replace Fear with Achievement in 2017

"Thinking will not overcome fear but action will." -W. Clement Stone Fear is a common barrier that exists between where you are and where you want to ...
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Going Deeper with Accountability

Accountability is a huge challenge in business today . The Workplace Accountability Study recently revealed that 82% of respondents have no ability to...
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Has the Focus on the Customer Left the Service Industry?

A couple of weeks ago I went into two different coffee shops – one an independent and one a chain. As I was waiting for my coffee I observed two inter...
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Leadership Tips: Stop "Customer Facing"

One of the phrases we dislike at Fierce is “customer facing.” The whole notion that you need a different face when you are talking with the customer j...
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Everything Is Possible with Momentum Thinking

This week’s Fierce resource was originally published by  Huffington Post and explains the benefits of “momentum thinking” and how this approach c...
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Leadership Tips: Nurture Positive Thinking

Tomorrow is Positive Thinking Day. At Fierce, we talk about context - the lens in which you view the world. Your context is formed by your beliefs, ex...
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Your Employees’ Emotions Are Clues to What Motivates Them

This week’s Friday Resource was originally published by Harvard Business Review  and explains why employees’ emotions are clues to what motivates...
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How to Quit Your Procrastination Habit Once and for All

This week’s Friday Resource was originally published by Fastcompany.com and explains why people tend to procrastinate, and some solutions to this comm...
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Why Working Smarter Means Conserving Your Energy

This week’s Friday Resource was originally published by BBC.com and offers insights into how employees can avoid burnout and work exhaustion by conser...
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The Power of Context in Performance Management

Our beliefs, attitudes, and biases create a filter in which we view the world. At Fierce, we call this context . While it is unconscious, context affe...
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Why Businesses Should Rethink the Annual Performance Review

This week’s Friday Resource was originally published by Forbes and provides insight into why businesses should ditch the annual performance review in ...
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Fierce Performance Management: Tips & Tools to Unlock Potential

A workplace revolution has begun. The old school performance review processes with ratings and rankings are out the door. And they are being replaced ...
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Leadership Tips: Have a Mid-Year Check-In

At the end of this week, July begins. It signifies the middle of the year. A halfway point.   In our Feedback program, we talk about waypoints. T...
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3 Hacks for Your Summer Work Routine

Yesterday was the first official day of summer. And let’s be honest, sometimes the summer work routine can really drag you down.  You are at the ...
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Get It Right – Don’t Worry About Always Being Right

Reading the news today, I’m sure you can identify many leaders that seem more worried about being right instead of getting it right – for their people...
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Leadership Tips: Identify Your Top Time Takers

Most leaders I talk with believe that there are not enough hours in the day. Oftentimes, they talk about a disliked portion of their job and then proc...
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7 Reasons It Always Pays to Celebrate Small Victories

This week’s Friday Resource was originally published by Inc.com and discusses why it pays to celebrate your company’s small victories. Fierce celebrat...
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2 Big Don’ts if You Want Accountability in Your Workplace

Do you feel that people in your workplace don’t do what they say they are going to do? Are you guilty of overcommitting…or under delivering? Or both? ...
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Try Something New for 30 Days to Achieve Your Goals

This week’s Fierce resource was originally published by Ted.com and explores how trying something new for 30 days can lead to achieving your most ambi...
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