As more companies begin to invest in their employees in serious ways the need to track how that investment is paying off continues. No matter what the size or industry of your organization, if money is spent, the company needs to see how it will eventually boomerang back in. This is a good thing!
However, the key to successfully tracking the ROI of leadership development and training is to not compare apples to oranges. Growing the engagement, trust, and authenticity of your employees isn't the same as tracking the ROI of a new piece of machinery.
In our Fierce webinar, partner Dianna Kokoszka, President of Mega Achievement Productivity Systems (MAPS) Institute at Keller Williams, discusses how she measures ROI for Keller Williams' coaching and leadership development programs.
We'd love to hear from you - how do you measure your learning and development ROI?