While at the gym the other day, I overheard a woman describing a situation in which she ended the conversation with the phrase “it’s so hit or miss.” She then started to talk about another unrelated topic and again ended with “it’s so hit or miss.”
This got me thinking about that phrase.
Admittedly, I’ve used it in reference to not finding something I was hoping to buy at a store where inventory turns frequently. And the more I thought about it, I realized what a significant impact that phrase can have if we are living our lives and leading organizations with that context.
If we drill down on this phrase, it essentially means we are accepting the present moment as is, randomly, without directions or plans. The reality is, if I did some research, data exists out there to tell me what store might be receiving the item I had interest in purchasing.
When I think about trying to navigate an organization through treacherous waters with this context, I am likely to overlook all the little moments that could be adding up to a disastrous outcome. And when I don’t get the results I want, I likely won’t be able to pinpoint exactly why.
At Fierce, we believe skilled leaders track the little moments so that they can steer through complexity successfully and not contribute a negative outcome to a ‘hit or miss’ situation.
Instead of chalking up the next outcome to being ‘hit or miss’ perhaps ask the following:
How did I/we/our team arrive at this place?
What questions are we not asking to gain the information we need?
Am I happy with the result? If not, what can I do to change it?
Where should I be at this point?
The answers might surprise you!