At the core of Fierce, and really at the core of relationship, are Fierce conversations. This idea originated years ago with our founder and CEO, Susan Scott, whose now famous statement launched an entire organization:
While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation absolutely can.
In addition to launching Fierce, a company helping thousands of business leaders directly, Susan also published Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time which has sold a half a million copies to date. Today, we are excited to announce an extensively revised and updated version is now available.
The updated version offers guidance for navigating changes that are happening in the workplace, including the shifting expectations of employees. Some key additions to the book include:
• Insight into how and when to use technology – how to engage virtual employees and teams, when to use technology as a communication tool, and when it actually hinders relationships.
• The shift in performance management away from anonymous feedback to an increasing desire for face to face, direct feedback – along with how to ask for it, and how to both give and receive it.
• A redefining of “accountability” and a very different approach to creating a culture of “if it’s to be, it’s up to me.”
• An emphasis on the need for deeper human connectivity beyond what emails, Facebook status updates, Instagram posts, and tweets can provide.
The book – the revised and the original – aims to help readers cut through the clutter to overcome barriers to meaningful communication, expand and enrich conversations with friends and family, increase clarity and improve understanding, handle strong emotions on both sides of the table, and so much more.
For more information, visit www.fierceinc.com/fierceconversations or you can purchase your copy here.
If and when you get a chance to read the revised version, we’d love to hear what you think!