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Leadership Tips: Keep It Simple and Be Direct

I have learned over the years, in both my professional and personal life, that the best way to be direct is to keep it simple. Get to the point and ge...
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How to Prevent Your Own Brain from Hijacking Work Conversations

“Darn! I wish I hadn’t said that!” “Yikes, I really shouldn’t have done that!” We’ve all been there. These two phrases, or something like them, have c...
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Leadership Tips: Be Right Gracefully

I had a problem with wanting to flaunt being right in situations. I learned the lesson the hard way: This inclination was not serving me. Learning to ...
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Improve Two Relationships through Conversation

The conversation is the relationship. It is such a simple five word sentence. Yet, the depth and applicability of this concept is powerful. The qualit...
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How to Clean Up a Messy Conversation

Life is messy. Or as Susan Scott puts it, “ Life is curly .” Having successful conversations is a learned skill, but even for those with a lot of trai...
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5 Critical Steps to Fearless Confrontation

This week’s Friday Resource comes from  Forbes and details the necessary steps women can take for a fearless (and effective) confrontation. Havin...
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How to be Fierce in 3 Challenging Work Conversations

We all need to have them at some point. Those pesky, dreaded conversations. You know, the ones that can be awkward or uncomfortable or come with a cra...
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How to Be a Leader People Want to Follow

This week’s Friday Resource was originally published by Business Insider and lists seven ways you can become a more inspiring leader. Being in a posit...
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5 Things Managers Say That Leaders Don't

"Our chief want is someone who will inspire us to be what we know we could be." –Ralph Waldo Emerson The terms “management” and “leadership” are used ...
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Leadership Tips: Check-In Now

Step back and reflect on all of the people you will interact with this week - inside and outside of work. Do you have a gut feeling about somethi...
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5 Easy Ways to Handle Conflict at Work

This week’s Fierce resource was originally published by Inc and explores five ways to handle conflict at work. Conflict isn’t always a bad thing. Chal...
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Leadership Tips: It’s the Week of Love - Share Appreciation at Home

This is the week of love in the United States. Valentine’s Day turns to the personal sides of our lives more than the professional, and to some, that ...
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Leadership Tips: Make Your Conversation Resolution

Congratulations for arriving to the new year! You are in this exact place as a result of all of your conversations in 2016. Yes all of them. The succe...
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Fierce 2017 Workplace Predictions

It’s that time again. Each year, top leaders within organizations are forced to address issues that take place both internally with the world as a who...
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5 Hacks for Growing Your Team's Capacity

In times of constant change, we, as leaders, are often challenged with doing more with less . It can often be a reality – less resources, less people,...
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Post Election Hangover? A Challenge for You

Do you have a post-election hangover? There is a good chance you do. And, there is also a good chance that you are in the office with someone who feel...
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2 Reminders to Take the Scare out of Your Conversations

There are legitimate reasons to be scared about having some conversations. Let’s be honest - some people do not react well when confronted, regardless...
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Leadership Tips: Take Time to Talk with Your Boss

Today is National Boss’s Day, and whether you loathe or admire yours, it’s a good time to reflect on the role this individual plays in your life. Ther...
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13 Ways Leadership Can Lead Employees to Provide World-Class Customer Service

This week’s Fierce resource was originally published by Forbes and discusses thirteen ways that great leadership can lead to employees delivering top-...
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Has the Focus on the Customer Left the Service Industry?

A couple of weeks ago I went into two different coffee shops – one an independent and one a chain. As I was waiting for my coffee I observed two inter...
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The Work Conversations We Dread the Most, According to Research

This week’s Fierce resource was originally published by  Harvard Business Review and delves into the work conversations we dread the most, and in...
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The Power of Context in Performance Management

Our beliefs, attitudes, and biases create a filter in which we view the world. At Fierce, we call this context . While it is unconscious, context affe...
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Leadership Tips: It’s Not About Being Right

How many of you know someone who would rather “be right” than happy? Rather “be right” than loved? Rather “be right” than successful? Leaders often st...
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3 Tips for First Time Managers

So, you got promoted to your first management job. Congrats! Most likely, it was a direct result of you achieving your goals in your last role. And no...
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New Survey Reveals Lack of Trust in Politics & Companies

Today we released survey findings that reveal people’s sentiments towards leaders in both business and politics. Given that we are in the middle of a ...
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