This week’s Fierce resource was originally published by Harvard Business Review and delves into the work conversations we dread the most, and in some cases, avoid altogether.
A recent survey conducted by Fractl asked over 1,000 people about their most difficult conversations at work. According to the research nearly 66% of respondents claimed they would go out of their way to try to make the other person in a “difficult” conversation feel comfortable and at ease.
If the majority of people walk into these conversations intending to be collaborative, why do we dread these conversations so much?
Although intentions are good, many times people still enter the conversation with a combative mentality. This is the mindset where someone wins the conversation and the other loses – resulting in both sides feeling dissatisfied.
According to Kerry Jones of Fractl, some tips to prepare for a difficult conversation are:
- Determine what you want to get out of the conversation prior.
- Know your worth to the company and how marketable you are.
- Treat the conversation as two people working together to solve a problem.
Read the article.