Fierce Conversations Training for Organizations

Fierce Conversations Training for the Conversations That Shape Performance

Build the confidence and skill to have the conversations that move people, teams, and organizations forward.

Designed for organizations that want greater candor, stronger accountability, and more productive workplace conversations.

  • Address what matters with clarity and candor
  • Strengthen feedback, accountability, and trust
  • Apply practical frameworks to real workplace conversations


Explore the Conversation Skills

No obligation  |  Built for organizations  |  Practical, applied learning

2.5Mleaders trained
25+years developing leaders
Top 20Leadership Training Company · Training Industry 2026

Fierce exists to better the world, one conversation at a time.

Trusted by organizations across industries

Marriott International
Capital One
NBC
Verizon
University of Michigan
Salesforce
Inova
CHRISTUS Health
Boston Medical Center
Coca-Cola Southwest Beverages

Why conversations matter

The conversation is often the work

When important conversations are avoided, softened, or left incomplete, trust and execution begin to suffer.

1

Issues remain hidden

People work around the real problem instead of putting it on the table and resolving it.

2

Feedback loses impact

Messages become vague, delayed, or difficult to act on.

3

Decisions do not become commitments

Teams leave conversations without clear ownership, accountability, or follow-through.

Fierce conversation disciplines

Skills organizations can build

Fierce programs help participants practice the conversations they need to have in the context of real work.

Skill 1

Confront

Address behavior, performance, and relationship issues directly without blame.

Skill 2

Feedback

Give, receive, and request feedback that is specific, useful, and actionable.

Skill 3

Accountability

Move from ambiguity or blame to ownership, commitments, and follow-through.

Skill 4

Delegate

Hand off work with clear outcomes, decision boundaries, and responsibility.

Built for organizations

A strong fit for

Managers and people leadersBuild confidence in the conversations that shape performance and development.
Leadership teamsCreate greater candor, alignment, and accountability around important decisions.
Cross-functional teamsImprove communication and follow-through across roles and handoffs.
Learning and HR leadersCreate a practical, shared language that can scale across the organization.

Flexible delivery

Meet leaders where they are

Choose the format that best fits your audience, timing, geography, and learning goals.

In person

Facilitated learning that creates room for practice, discussion, and application.

Virtual

Live, interactive experiences for distributed teams and leadership cohorts.

On demand

Flexible learning that can support reinforcement, access, and scale.

The experience is designed to strengthen

Greater candor and trust
Clearer accountability
Better follow-through after conversations

Frequently asked questions

What organizations want to know

Is Fierce Conversations a book or organizational training?

The Fierce Conversations work is associated with Susan Scott’s writing and is also delivered through organizational training and programs. This page is for organizations exploring training.

Can organizations focus on one conversation skill?

Yes. The right path may focus on one priority such as feedback, accountability, delegation, or difficult conversations, or combine multiple skills.

Can the training use our real workplace situations?

The Fierce approach emphasizes practice and application so participants can work with situations that reflect their day-to-day responsibilities.

How can the training be delivered?

Fierce offers in-person, virtual, and on-demand options. A training advisor can help determine the right format and sequence.

Change the conversations. Change the results.

Tell us what your organization needs to improve. We will help you identify the right Fierce program path and delivery approach.

Get Fierce Conversations Details