The conversation you’re not having is the one that matters most.

Fierce builds leaders who can have it. The methodology behind the bestselling Fierce Conversations. Taught to leaders in 100+ countries for 20 years.

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Trusted by leaders at

Marriott International
UCLA
Walt Disney
Zillow
Capital One
Nordstrom
Salesforce
NBC
AT&T
Fanatics

Trusted by leaders at

Marriott International
Capital One
AT&T
Zillow
NBC
Walt Disney
Salesforce
UCLA
Nordstrom
Fanatics

Smart organizations fail at the same thing. The conversation they’re not having. The cost shows up in turnover, stalled initiatives, and cultures that quietly become unworkable.

Susan Scott · Founder of Fierce Conversations

The methodology

Built on one idea: the conversation is the relationship.

In 2002, Susan Scott named what most leadership books had been dancing around. Every workplace relationship is the sum of the conversations that happen and the ones that don’t. Fierce Conversations sold more than a million copies and started something.

2.5M+

people have learned to have fiercer conversations. Across 100+ countries and every major industry.

Fierce Resilience by Edward Beltran and Fierce Conversations by Susan Scott, standing side by side

The Fierce diagnostic

What conversation are you avoiding?

Tell us about a situation that feels stuck. A relationship, a decision, a team dynamic nobody is naming. We’ll show you what’s underneath it and what’s possible.

Start the diagnostic

The curriculum

Fifteen modules. One conversation framework.

Built to scale across every level of leadership. Each module is grounded in the same core principle: that the conversation is the relationship.

See it in action

Preview a session. Meet a facilitator.

Join a free 30-minute Fierce Learning Series and experience one of these programs live, before you commit. No slides, just a real conversation.

How Fierce shows up

However your people learn best.

In-Person

Immersive, facilitated workshops on site with your teams.

Virtual

Live, facilitated sessions designed for engagement, not lecture.

On-Demand

Self-paced learning your people can take anytime, on any device.

Who Fierce serves

You set the tone for how your people lead.

HR & People Leaders

Culture & retention

  • People leave managers, not companies, we fix the manager
  • Make feedback and recognition a daily habit
  • One leadership language across the whole org
  • Move culture from a poster to a practice

L&D Leaders

Capability & ROI

  • Training that changes behavior, not just scores
  • Deliver in-person, virtual, or on-demand
  • Pulse data that proves the impact to your CFO
  • Certify internal facilitators to scale

Executives & Senior Leaders

Performance & change

  • Lead change through honest conversation
  • Break decision gridlock on your team
  • Hold accountability without micromanaging
  • Model the candor you want everywhere else

What to expect

What working with Fierce looks like.

We don’t drop in a course and leave. We build a program around your people, then help it stick.

01

Discovery

We start with a conversation about where your leaders are stuck. No pitch, no slides, just listening.

02

Design

We tailor the modules, format, and pace to your people, your goals, and your culture.

03

Embed

Facilitated sessions, reinforcement, and Pulse data so the change shows up in how people actually lead.

Book a discovery call

Thirty minutes, no obligation. Just a conversation about your people.

Proof

What changes when leaders learn to have the conversation.

40%

Increase in leadership alignment scores across 12 leadership teams after one Confront program cohort.

T. Rowe Price

22% → 11%

Clinical leadership turnover cut in half in the year after deploying Fierce across nursing leadership.

Temple Health

600+

Leaders trained annually through embedded Fierce methodology in onboarding. Five years running.

Comcast

In their words

Leaders who made the conversation their advantage.

There is no question that the Fierce Conversations program was a significant contributor to our success. In an industry as competitive as ours, we can’t afford not to have conversations like this every day.

Peter Neill

Executive Director, AT&T Wireless

I use the Fierce techniques to confront the issues and not the people. They’ve helped me have much calmer, more productive conversations and build more trusting relationships.

Rebekah Ray

Event Manager, University of Washington

Fierce is now embedded in our organization. People are speaking up, and they’re doing so in a way that’s courageous, tactful, and far from limiting.

Tiffany Austin

Senior Internal Learning Consultant, Symetra

Ready to change how your leaders communicate?

Tell us what conversation your team has been avoiding. We’ll show you what’s possible.

Talk to our team