Fierce Plan your program
Fierce Conversations training for organizations

Bring Fierce Conversations to your whole organization

Susan Scott's book changed how many leaders think about the conversations at work. Fierce Conversations training turns those ideas into skills your managers and teams use every day, practiced on real situations.

  • Address what matters with clarity and candor
  • Strengthen feedback, accountability and trust
  • Give everyone the same language for hard conversations
  • Practice on your organization's real conversations

For HR, L&D and business leaders who want one shared way of talking about what matters. In person, live virtual or on demand.

Plan your program20-minute planning call with a training advisor

Fierce Conversations, Foundations (0:40)

2.5Mleaders trained
25+years
Top 20Leadership Training Company, 2026
Women-ownedbusiness
Marriott International
Capital One
NBC
Verizon
University of Michigan
Salesforce
Inova
Christus Health
Boston Medical Center
Coca-Cola Southwest Beverages

You've read the book. Here is what training adds.

A book changes how one person thinks. Training changes how a whole team talks, because everyone learns the same models and practices them together.

A shared language

Managers and teams use the same models, so a hard conversation feels familiar instead of personal.

Practice, not just reading

Participants prepare and practice real conversations with coaching, not just discuss the ideas.

Built for your organization

We start from the conversations your people are avoiding now, and build the program around them.

The conversation is often the work

Issues remain hiddenPeople talk around the problem in meetings and about it after them.
Feedback loses impactIt comes too late, too vague or not at all, so nothing changes.
Decisions do not become commitmentsEveryone nods in the meeting. A week later, nobody owns the next step.

Start with the conversation your organization needs most

Fierce Conversations is a family of practical models. Most organizations begin with the challenge that costs them the most today.

Fierce Foundations is where most programs begin: the shared mindset and principles behind every model.
Issues get avoided or escalateStart with Confront
Feedback is rare, vague or one-wayStart with Feedback
Commitments slip and nobody owns the resultStart with Accountability
Leaders are overloaded and work bottlenecksStart with Delegate
Leaders give answers instead of growing peopleStart with Coach
Teams struggle to align on decisionsStart with Team

Built around your people, not a public class

On the planning call we map which conversations matter most, then recommend the models and a format.

In person

Facilitated workshops with time to prepare, practice and get coaching.

Live virtual

Interactive sessions for distributed teams and leadership cohorts.

Train your own facilitators

Certify internal trainers to deliver Fierce across your organization.

Bringing Fierce Conversations to your leadership team?

Often the person who found the book is not the person who approves the budget. Here is what the approver will want to know.

  • The problem it solves: hidden issues, feedback that lands too late, and decisions nobody owns.
  • Who takes part: managers, teams and leadership groups, using one shared language.
  • What changes: earlier, clearer conversations that turn into commitments, practiced on real work.
  • Proof: 2.5 million leaders trained over 25+ years.

Plan your Fierce Conversations program

A 20-minute call with a training advisor. You'll leave with a recommended format for your group.

  1. Tell us who the program is for.
  2. Pick a time right here on this page.
  3. Get a recommended format for your group.

Prefer to read first?

Get the Fierce Conversations program summary: formats, session outline and typical group sizes. It opens right away. No call needed.

Plan your Fierce Conversations program

Tell us a little about you. Next you'll pick a time, right here.

Next: pick a time on this page. Your details carry over, so you won't type them twice.

Questions buyers ask

What HR, L&D and business leaders usually want to know before planning a program.

Is Fierce Conversations a book or a training program?

Both. Susan Scott wrote the book. Fierce, the company she founded, delivers training based on it for organizations.

Where should we start?

Most organizations start with Fierce Foundations, then add the models that match their biggest challenge. Your advisor recommends a path on the planning call.

Can we focus on one conversation skill?

Yes. Many organizations start with one model, such as Confront or Feedback, and add more later.

Can the training use our real workplace situations?

Yes. Participants prepare and practice conversations they need to have at work.

In person or virtual?

Both, plus on demand. We recommend a format on the planning call.

Is there an option for individuals?

This page is for organizations. Your advisor can point you to the right option for individuals on the planning call.