A Master Facilitator with Fierce since 2016, Luis Gonzáles brings over 20 years of experience as an executive coach and international Learning & Development leader. Having lived and worked extensively in Brazil, India, Mexico, and the United States, Luis specializes in driving productivity, cross-cultural competency, and seamless team alignment for global organizations operating in complex, multicultural environments.
At Fierce, Luis facilitates high-caliber live and virtual workshops, keynotes, and Train-the-Trainer programs throughout Europe, India, Latin America, North America, and East Asia. His regional hands-on expertise includes directing all LatAm and US learning initiatives while based at the UST Corporate office in Trivandrum, India. A defining cornerstone of his international work was with Microsoft while based in Bangalore, India, where his dedicated coaching for IT support engineers raised premier customer experience scores by 25%. He also enjoyed living in São Paulo, Brazil, coaching Brazilian executives on global communication and leadership.
Luis’s extensive background also encompasses two decades of hospitality leadership with Marriott International and The Ritz-Carlton Hotel Company. Within the high-tech, semiconductor, insurance, and enterprise sectors, he’s coached executives and trained teams for leading global brands, including Bristol Myers Squibb, Coca-Cola, and Google.
Luis excels at building and maintaining trusted relationships across diverse corporate and global cultures. Fluent in English and Spanish, he earned an MA and BA in International Culture and Policy Studies from the Middlebury Institute of International Studies at Monterey. In his leisure time, Luis enjoys the beach lifestyle and currently splits his time between Mexico and the US.
Clients Luis has worked with:
Microsoft
Walmart
New York Life
T-Mobile
TJX Companies
Coca-Cola
Alphawave Semi
Bristol Myers Squibb
Marriott International
Ritz-Carlton Hotels
Lego Co.
Grant Thornton
