In today’s competitive world, performance is everything. But how do you ensure that performance will continue to trend upwards...
What is Microlearning: What You Need to Know & Why You Need to Be Using It
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Leadership Development
How to Talk About Politics With Your Family and Friends
Talking about politics, especially these days, can be very stressful and not to mention daunting. Add family and friends...
What Every Manager Needs to Know About Accountability
Does this story sound familiar? Daniel, a young manager that I coached, frequently found himself frustrated that his team was...
Top 10 Powerful Ways to Have Better Communication
The art of having a great conversation seems to be lacking today. Blame it on technology, blame it on divisive politics, blame...
4 Essential Customer Service Skills You Need to Have
How would you rate your customer service skills? If you were raised in the US or have lived here long enough, you’re probably...
How to Tell If Your Workplace Has a Communication Problem
Have you ever stopped yourself to wonder if your company has a communication problem? Like many people, my siblings and I often...
Why You Need to Be Using Virtual Microlearning for Leadership Development
The world of leadership development training has been in flux for some time now — even before the global coronavirus pandemic....
3 Easy Steps to Overcome Your Fear of Feedback
Have you ever had one of those negative “suddenly” moments in your career? A time when you thought you were headed toward one...
The Best Way to Manage Difficult Conversations at Work
The start of a new year (not to mention a new decade) often comes with a new set of resolutions and meaningful changes we want...
Top 3 Best Practices for Successful Virtual Training
I have a confession to make: I am a remote employee. I work 3,000 miles and 3 time zones away from my company’s home office in...
