What if someone isn’t ready to take full ownership?
Full autonomy isn’t the only option. Consider the responsibility alongside the person’s experience, capacity and development needs. Agree on a ...
Does delegation mean giving up control?
You decide what authority to share. The Decision Tree makes that agreement explicit, including when someone can act independently, when ...
Should we start with Foundations before Delegate?
We recommend it. Foundations introduces the principles of Fierce Conversations that participants build on in Delegate. Starting there gives people ...
How can we help people keep using what they learn?
Make the principles part of everyday work. Encourage people to revisit an assumption, invite a perspective they haven’t heard or ...
Can people take Foundations online?
Yes. Foundations is available through live virtual sessions and self-paced on-demand learning, as well as in-person workshops. A Fierce advisor ...
Does everyone in our organization need to take Foundations at the same time?
You can begin with a group and expand from there. For example, Symetra’s case study describes a staged approach, ideally ...
We’ve already invested in communication training. Where would Foundations fit?
Start with what your people already use and where they still need support. Foundations may be useful when you want ...
How is Foundations different from the other Fierce programs?
Foundations introduces the ideas, objectives and principles behind Fierce Conversations. Other programs focus on particular situations, such as coaching someone ...
Should we start with Foundations if we already know we need coaching or feedback training?
We recommend it. Foundations introduces the principles that carry into other Fierce programs. Starting here gives people a shared basis ...
How do the ideas, objectives and principles fit together?
They explain the why, what and how of Fierce Conversations. The three transformational ideas explore why conversations matter. The four ...
