Do I have to agree with feedback I receive?
Listening does not require immediate agreement. Ask for examples, check your understanding and consider what you may not have noticed. ...
What if the other person gets defensive?
You cannot control someone else’s response. You can be specific about what you observed, avoid turning that observation into a ...
Does feedback always mean discussing a problem?
No. Praise is one of the four conversation types covered in the program. Specific recognition helps someone understand what they ...
Is Feedback only for managers?
No. People also need to exchange feedback with peers, project partners and leaders. The program includes asking for and receiving ...
Should we start with Foundations before Feedback?
We recommend starting with Foundations. It introduces the principles of Fierce Conversations, including examining assumptions and exploring different perspectives. Those ...
How can we put the learning to work after the program?
Start with a responsibility you are considering delegating. Discuss who could take it on, which decisions would go with it ...
Can we take Delegate online?
Yes. Delegate is offered through live virtual sessions and on-demand learning, as well as in-person workshops. A Fierce advisor can ...
How do we keep delegation from becoming micromanagement?
Agree on the decision level and reporting expectations at the start, then work within that agreement. If you find yourself ...
How is Delegate different from Coach or Accountability?
Delegate focuses on what responsibility to share and the decision-making authority that goes with it. Coach helps someone explore a ...
Can the same person be at different Decision Tree levels?
Yes. The level applies to a particular responsibility. Someone may make routine decisions independently while reporting before acting on a ...
