Resilience2026-09-17T21:01:17+00:00

Fierce Awareness · DISC communication training

Work better with people who communicate differently.

You want the bottom line. Your colleague wants to talk through the details. Neither approach is wrong, but the difference can make working together harder. Fierce Awareness helps you understand your behavioral style and adapt how you communicate, so different approaches become easier to work with.

Where are communication styles getting in the way?

Tell us where your team is talking past one another. A Fierce advisor can help you explore how Awareness fits your people and your development priorities.

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The workplace problem

The same message can land differently

A brief reply feels dismissive. A request for more detail sounds like doubt. Someone thinks out loud while someone else wants time to prepare.

Without a conversation about those differences, it is easy to assign an intention that was never there. You repeat yourself, get frustrated or decide the other person is simply difficult to work with.

Awareness starts with examining your own approach. What do you prefer? How might it come across? What would help the other person engage? Understanding those differences gives you something practical to adjust in the next conversation.

Part of the Fierce Conversations® methodology
created by Susan Scott.

What changes after Fierce Awareness

What will participants learn to do differently?

After the program, participants should be better equipped to:

Understand your own style

Recognize your behavioral preferences, strengths and the ways your approach can affect others.

Notice differences without jumping to conclusions

Explore another person’s communication preferences before assuming you know their intention.

Adapt your communication

Adjust how you share information and engage with someone whose approach differs from yours.

Work through misunderstandings

Identify where styles may be getting in the way and discuss a more useful way to work together.

Method overview

How does Fierce Awareness work?

Participants explore the DISC model, interpret their own report and consider how styles interact. Five learning areas connect those insights to communication at work.

  1. 01

    Natural and adapted styles

    Explore your preferred approach and how you adjust it in different situations.

  2. 02

    Behavior ranges

    Examine the range of behaviors within styles and what that means for how you work with others.

  3. 03

    Value to the organization and time wasters

    Consider the strengths you bring and the habits that can get in the way of effective work.

  4. 04

    Recognizing behavioral styles

    Learn to notice differences in how people approach work and conversation.

  5. 05

    Communication misunderstandings

    Explore where styles can clash and how to adapt your approach to improve the exchange.

The aim is to use your report in conversations, with room for people to explain their own preferences and experience.

Audience

Who is Fierce Awareness for?

For people who need to work effectively with others, including colleagues whose pace, priorities or communication preferences differ from their own.

Managers supporting different people

Consider how your approach lands with each person and adjust how you communicate expectations.

Teams working across styles

Talk about differences that affect meetings, decisions and everyday collaboration.

HR and learning leaders

Help people turn insight about themselves into more useful conversations with colleagues.

Customer proof

Learning that reaches across the organization

AIMco

In a testimonial published in Fierce’s Awareness program summary, Peter Lynch of AIMCO describes the relevance of the learning across organizational levels.

“This program is applicable to all levels within the organization. The skills learned have the potential to bring a complete transformation to the conversation you and your team members have. It was one of the best trainings I have ever participated in.”

Peter Lynch
VP of Learning and Organization Development, AIMCO

Title as published in the Fierce Awareness program summary.

How Fierce delivers

Flexible delivery. Practical application.

Choose the format that fits how your people work and learn. A Fierce advisor can confirm current formats and assessment arrangements and help you plan how Awareness fits into your organization’s learning path.

In person

Facilitated learning that gives people space to practice, reflect and work through real organizational challenges together.

Virtual

Live, interactive sessions designed to build skills across distributed teams without sacrificing participation or application.

On demand

Flexible learning that supports individual development, reinforcement and broader access across the organization.

Build the foundation first, when needed

Start with shared conversation skills

Organizations that want a common approach to important conversations can begin with Fierce Foundations. A Fierce advisor can help you decide how to sequence Foundations and Awareness for your team.

Frequently asked questions

What organizations want to know

Still deciding whether Fierce Awareness fits your team? A Fierce advisor can help.

What is DISC, and how does Awareness use it?2026-09-15T16:42:50+00:00

DISC describes four primary behavioral styles: Dominance, Influence, Steadiness and Conscientiousness. Fierce Awareness uses the model and your DISC report to explore your preferences, how styles interact and ways to adapt communication. The purpose is to make that insight useful in your working relationships.

Will this put people into personality boxes?2026-09-15T16:42:31+00:00

The useful question is what helps people work together. Treat a profile as a starting point for discussion, and invite the person to explain what fits their experience. Someone’s preference does not tell you everything about their behavior or what they need in a particular situation. Leave room to ask and learn.

Do we need to complete an assessment first?2026-09-15T16:42:13+00:00

The learning journey includes understanding your own DISC report. An advisor can explain the assessment arrangements, preparation and timing for your group. If your team already has DISC reports, share which assessment you used so Fierce can confirm what is suitable for this program.

How does this help with everyday communication?2026-09-15T16:41:50+00:00

It gives you a way to discuss differences that can otherwise turn into friction. For example, one colleague may want a brief recommendation while another wants supporting detail before deciding. Asking about those preferences can help you choose how to prepare, what to share and when to invite questions.

Does adapting mean changing who I am?2026-09-15T16:41:31+00:00

You can keep your perspective and adjust how you communicate it. That might mean giving someone time to prepare, explaining your reasoning or making your request more concise. The aim is to help the conversation work for both people, with expectations and needs discussed openl

How is Awareness different from Emotion?2026-09-15T16:41:12+00:00

Awareness focuses on behavioral styles and communication preferences. Emotion focuses on recognizing emotional patterns and managing responses during interactions. A difference in working style and an emotional reaction can show up in the same conversation; an advisor can help identify which starting point best fits your team.

Should we start with Foundations before Awareness?2026-09-15T16:40:53+00:00

We recommend starting with Foundations to establish shared conversation habits. Awareness builds on that by exploring how different styles affect the exchange. An advisor can help you choose a sequence based on your group’s experience and priorities.

Can we take Awareness online?2026-09-15T16:40:34+00:00

Fierce lists virtual and on-demand options on its Awareness page. The program summary also describes instructor-led virtual learning. Ask an advisor to confirm the current format and how the DISC report and application activities are handled for your group.

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Emotion

Fierce Emotion®

Recognize emotional patterns and respond with greater composure when conversations get tense.

Explore Fierce Emotion ↗

Coach

Fierce Coach®

Help people explore an issue and develop their own next steps through conversation.

Explore Fierce Coach ↗

Conversation

Help your team understand each other better

Give people a way to explore their differences and adapt how they communicate. Talk with a Fierce advisor about bringing Awareness to your organization.

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