Built for conversations healthcare leaders actually face.
Fierce has supported healthcare organizations including CHRISTUS Health and Temple Health in building stronger leadership, accountability, engagement and manager capability.
Trusted by leaders at
Programs Built for Healthcare’s Everyday Pressure
Training that runs on your schedule, not ours.
Healthcare doesn’t pause for a training calendar. Shifts rotate, new hires start every week, and a system with multiple facilities can’t wait for an outside facilitator’s availability every time a new cohort is ready. Trainer Certification certifies your own leaders and L&D staff to deliver Fierce directly, so every facility, shift, and new leader gets the same training on your own internal cadence.
Proof: CHRISTUS Health didn’t stop at training their leaders once. They ensured certified Fierce facilitators were in place in all major markets, then later launched refresher courses taught by their own certified team members.
Built Around How Health Systems Actually Operate
Ways to Learn
What Changed
Temple Health, a Philadelphia system with 10,000+ network doctors, scientists, and nurses, had a long-standing hierarchy that was stifling its most important voices. Managers avoided coaching conversations and routed interpersonal conflicts straight to HR instead of resolving them directly, and engagement scores showed employees didn’t feel empowered to speak up.
Results after training mid- to senior-level managers in coaching and feedback:
33%
drop in employee turnover
50%
decrease in employee discipline
20%
decline in manager complaints
+11%
rise in employee engagement
2,000+
nurses & staff trained (goal was 1,500)
#33
on Pennsylvania’s Best Employers list
“We wanted to give people a voice in our organization and know that it was really a partnership, that we were all here as a team.”
“We saw that coaching and feedback, those were two competencies that would help us create that modern workplace we really envisioned.”
—Allyson Saccomandi, Director of Leadership, Organizational Development, Engagement & Performance, Temple Health
