Conversation Skills Training
Fierce Foundations®
A revolutionary approach to conversations that matter.
Unlock your team’s potential with the Fierce Foundations program, designed to reinvigorate every conversation within your organization. Equip your team with powerful tools to navigate tough challenges, foster meaningful connections, and create lasting change. If you’re ready to elevate communication and drive results, Fierce Foundations is the catalyst for your organization’s success.
No More Pointless Conversations
As a leader, you know that effective communication is the bedrock of a thriving organization. Yet, many teams struggle with conversations that fail to drive action, leaving issues unresolved and opportunities missed.
How do you ensure that every conversation within your team leads to positive outcomes? How do you create a culture where every discussion contributes to the organization’s growth and success?
The Fierce Foundations program is your answer. Drawing on decades of experience and proven methodologies, our program empowers you to:
- Cultivate a culture of continuous learning and improvement
- Address challenges head-on with confidence and clarity
- Foster deeper, more meaningful relationships within the team
- Enhance decision-making and problem-solving skills
- Drive sustainable change and achieve measurable results
Fierce is committed to enhancing communication within your organization. We work alongside our clients to build a conversational culture that challenges old paradigms, encourages innovation, and strengthens the bonds between team members.
CONVERSATION TRAINING OVERVIEW
In the Fierce Foundations program, master facilitators reveal:
- 3 transformational ideas that will recharge every conversation
- The 7 core principles of Fierce Conversations and how to apply them immediately
- The steep costs of avoiding uncomfortable conversations
- How to identify and enlarge your perceptional “filters”
- The dangers of mokitas: things that everyone knows, but no one talks about
- A surprising new definition for “conversation” and how it will shift your outcomes
- The 4 objectives of an authentically Fierce conversation
- Your most valuable currency (spoiler alert: it’s not money)
You’ll rely on Fierce Foundations whenever you need to:
- Interrogate reality
- Provoke learning
- Tackle tough challenges
- Enrich relationships
- Create positive and lasting change across your organization
Conversation training can be delivered via a blend of any of the below formats:
- In-person training
- Virtual training
- On-demand courses
- Keynote presentation
- 3D simulation
Based on 25 Years of Research and Multiple Bestsellers
We literally wrote the books on impactful conversations.
Now in its updated edition with millions of copies sold, the Fierce Conversations series continues to revolutionize personal and professional relationships. Both Fierce Conversations and Fierce leadership have been awarded USA Today’s Top 40 Business Books and frequented each of the leading bestseller lists.
Authored by Susan Scott, a best-selling author and renowned leadership development architect, these essential guides form the foundation of the highly acclaimed Fierce training program. Since 2001, Susan has helped top executives engage in vibrant dialogue through her keynote presentations, TedX Talks, and customized corporate training solutions. Her bold yet practical approach challenges individuals to have honest and impactful conversations.
WHAT CLIENTS SAY
We’ve empowered millions of leaders to have better conversations. Hear what they have to say.
“I have been in education and teaching classes about leadership, effectiveness and communication for over 23 years. I have never found a course that resonates so deeply with people and makes such an immediate difference in their results.”
“We chose Fierce because of the way it was presented and the tools it provides in being able to get a conversation that is meaningful, direct and honest. It was very hands-on and quickly got to the heart the matter.”
“Fierce Conversations has made an amazing difference. We now have a shared language and style of behavior which gets the best out of our terrific workforce.”
WHAT MAKES FIERCE TRAINING DIFFERENT?
Our award-winning approach is designed to drive immediate, measurable impact. We tailor each confrontation training experience to your audience and organization’s goals, tracking progress every step of the way. This dedication to driving change earned us 2024’s Innovation of the Year, Best HR & Employee Experience, and Best Corporate Learning Solution from the American Business Awards.
Fierce Foundations® is not a lecture series. Our master facilitator-led training demands hands-on participation. You’ll tackle real-life confrontation challenges by working through the situations you bring to each session, building practical confrontation skills that are easy to implement and highly effective.
Most importantly, Fierce Confrontation training is completely customizable. Choose from a range of program and delivery options to maximize impact and ensure your team can effectively manage conflicts, maintain a positive team dynamic, and build a culture of open communication and continuous improvement.