Fierce Conversations Learning Bundle
Feedback Without Fear
Toxic employees generate much more damage than a bad aura around them. Negativity, manipulation, and refusing to admit when others are right all lead to productivity issues and talent attrition at organizations of all sizes across all industries. However, many companies aren’t taking the necessary efforts to combat toxic employees. Confronting problematic employees directly is rarely the first choice of action — and that should ring an alarm for leaders. Learn how to tackle toxic employees and address issues today.
- Learn how to confront issues, not individuals
- Differentiate feedback from confrontation
- Improve time management
- Conduct ongoing, in-the-moment performance conversations
- Foster a culture of trust
- Clarify expectations
- Learn about giving, asking, and receiving feedback
- Explore how to confront an issue — rather than an individual
- Common confrontation pitfalls to avoid
- Proven techniques to dig for a full understanding of the issues
- How to tee up any confrontation in 60 seconds or less
- Practice Fierce Confront model with an direct report
- On-demand Feedback course
- On-demand Confrontation course
- 3D Simulation Confrontation scenario
- Access for 1 year
- Self-paced online learning (available on computer, tablet, or smartphone)
- Downloadable exercise materials and post-learning tools
COURSE OVERVIEW
- Learn the 4 objectives of a Fierce Conversation
- Explore 3 transformational ideas that will recharge every conversation
- Apply the 7 principles right now to have better conversations
COURSE OUTLINE
- Introduction
- Define Fierce Conversations
- Learn the 4 objectives
- Explore 3 transformation ideas
- Apply the 7 principles
- Summary
- Stay connected
COURSE FEATURES
- On-Demand (online, e-learning, asynchronous)
- 1 hour of online instruction and activities
- Unlimited access to course for 1 year
- Engaging video and interactive course content
- Self-paced (available on computer, tablet, or smartphone)
- Downloadable exercise materials and post-learning tools
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WHAT’S INCLUDED
- On-demand Feedback course
- On-demand Confrontation course
- 3D Simulation Confrontation scenario
- Access for 1 year
- Self-paced online learning (available on computer, tablet, or smartphone)
- Downloadable exercise materials and post-learning tools
SKILLS & BENEFITS
- Learn how to confront issues, not individuals
- Differentiate feedback from confrontation
- Improve time management
- Conduct ongoing, in-the-moment performance conversations
- Foster a culture of trust
- Clarify expectations
