The Fierce Blog
Top 4 Benefits of On-Demand Learning
When I worked for a generic drug manufacturer, one of the questions we would constantly ask employees was, “If we currently do things the same way...
Is it Worth it? How to Achieve ROI of Leadership Training
I’ve been in the field of leadership development my entire 20-year career. And while the landscape of leadership learning has changed tremendously...
What is Microlearning: What You Need to Know & Why You Need to Be Using It
In today’s competitive world, performance is everything. But how do you ensure that performance will continue to trend upwards with time? Sure, you...
How to Talk About Politics With Your Family and Friends
Talking about politics, especially these days, can be very stressful and not to mention daunting. Add family and friends into the mix, and...
What Every Manager Needs to Know About Accountability
Does this story sound familiar? Daniel, a young manager that I coached, frequently found himself frustrated that his team was not delivering...
National Boss’ Day: 4 Truths That Will Make You a Better Boss
Tomorrow is National Boss’ Day, and what a day to celebrate! At Fierce, we know that when looking at what makes a great leader, you’ll find they...
Top 10 Powerful Ways to Have Better Communication
The art of having a great conversation seems to be lacking today. Blame it on technology, blame it on divisive politics, blame on the rain if you’re...
4 Essential Customer Service Skills You Need to Have
How would you rate your customer service skills? If you were raised in the US or have lived here long enough, you’re probably familiar with the...
The #1 Way You Can Boost Employee Engagement
Like most people, the coronavirus pandemic has forced me into an alternate job routine. I used to spend my days in airports and hotels, delivering...
Why We Need to Be More Authentic and Vulnerable in the Workplace
Let’s talk about how we are doing in this new normal during the coronavirus pandemic…I’ll stop you right there. Let’s talk about how we are really...
How to Improve Diversity and Inclusion in the Workplace with Better Communication
The topic of Diversity, Equity, and Inclusion (DE&I) is top of mind everywhere – rightfully and necessarily so. Yet, we continue to blatantly...
How to Tell If Your Workplace Has a Communication Problem
Have you ever stopped yourself to wonder if your company has a communication problem? Like many people, my siblings and I often text each other and...
How to Have a Work-Life Balance While Working Remotely
I’ve been working remotely from my team for the last 7+ years. When this pandemic (and all that came after) began, my team approached me and...
Why You Need to Be Using Virtual Microlearning for Leadership Development
The world of leadership development training has been in flux for some time now — even before the global coronavirus pandemic. More and more...
How to Effectively Manage Zoom Meeting Burnout
Zoom meeting burnout is real — but it doesn't have to be. As a Fierce Master Facilitator (and a raging extrovert) my favorite thing to do was be in...