COURSE CORRECT IN THE MOMENT
We’ve all been in situations where the other person denies, deflects, or defends during an important conversation. One of the best ways to regain control is by going deeper to consider all points of view and take on the issue, not the individual.
Confrontation is actually far from scary. Believe it: confrontation conversations lead to positive change more often than not.
Top Challenges
Confrontation is often considered a daunting, unpleasant experience
Avoiding confrontation can actually make problems get worse over timeIntroduce Solutions
Address attitudinal, behavioral, or performance issues
Identify and salvage what may be at stake if nothing changes
Take tough issues head-on with skill and confidence
what our clients say
“Fierce Conversations has proven to be one of the most practical, thought provoking and relevant programs we offer to our associates today. It gives them tools, skills and courage to have those ‘needed conversations’ with authenticity and grace, whether in the workplace or in their homes. Everyone’s talking now.”
Lou St. Ville | HR
Director of Education and Development, Crate & Barrel
%
of employees experience conflict in the workplace
Source: CCP
Source: CCP
%
of employees agree that negative feedback, when delivered appropriately, helps improve performance
Source: LinkedIn
Source: LinkedIn
Contact Information
Address:
Fierce, Inc., 300 Lenora Street,
PMB 1674, Seattle, WA 98121
Fierce, Inc., 300 Lenora Street,
PMB 1674, Seattle, WA 98121
Phone:
(206) 787-1100
(206) 787-1100