Emotional Intelligence Training Program
Fierce Emotional Intelligence
See Emotions as Information, Not Limitations.
Fierce Emotional Intelligence helps you develop the four core pillars of Emotional Intelligence—Self-Awareness, Self-Management, Social Awareness, and Relationship Management—so you can navigate challenges, adapt with resilience, and lead with impact.
TURN EMOTIONS INTO ASSETS, NOT OBSTACLES
Emotions drive behavior. Yet, many of us struggle to recognize, regulate, and leverage emotions effectively—leading to miscommunication, poor decision-making, and missed opportunities.
Emotional Intelligence (EI) is one of the most critical predictors of workplace success, influencing leadership effectiveness, collaboration, and overall performance. But traditional approaches often treat emotions as distractions rather than valuable data.
Fierce Emotional Intelligence changes that. With insights from Biometric Intelligence™, our program helps individuals understand their emotional drivers, manage reactions constructively, and build the resilience needed to thrive in any situation.
How do you ensure your team can harness emotions to drive better decisions? How do you cultivate a workplace where emotional intelligence is the norm?
Fierce Emotional Intelligence is the solution. Backed by 25 years of research and over 10,000 hours developing global leaders, our program equips you and your team to:
► Recognize and regulate emotional responses to make better decisions under pressure
► Leverage emotions as data rather than reacting impulsively
► Develop deeper empathy and self-awareness for stronger team collaboration
► Apply Biometric Intelligence™ to track, understand, and improve emotional intelligence in real time
► Adopt the Fierce Resilience Mindset to reframe challenges and navigate uncertainty with confidence
At Fierce, we believe emotional intelligence isn’t just a skill—it’s a game-changer for leadership, teamwork, and organizational culture. Our programs empower individuals and teams to engage in conversations that foster self-awareness, ignite innovation, and solve the toughest business challenges.
EMOTIONAL INTELLIGENCE TRAINING OVERVIEW
In the Emotional Intelligence program, master facilitators reveal:
- The dynamic nature of Emotional Intelligence
- 4 value pillars of EI for improved decision-making
- Biometric Intelligence for emotional regulation
- Fierce Resilience Mindset model that you can apply immediately
You’ll rely on the Emotional Intelligence program whenever you need to:
- Navigate emotions with clarity to make thoughtful, strategic decisions
- Empower yourself and others to manage emotions constructively in high-stakes situations
- Sustain high levels of performance by regulating emotional responses under pressure
- Foster a culture of emotional awareness that strengthens team communication and collaboration
- Lead with emotional intelligence to inspire trust, resilience, and long-term success
Emotional Intelligence training can be delivered via a blend of any of the below formats:
- In-person training
- Virtual training
- Keynote presentation
Based on 25 Years of Research and Multiple Bestsellers
We literally wrote the books on impactful conversations.
Now in its updated edition with millions of copies sold, the Fierce Conversations series continues to revolutionize personal and professional relationships. Both Fierce Conversations and Fierce Leadership have been awarded USA Today’s Top 40 Business Books and frequently appear on leading bestseller lists. Authored by Susan Scott, a best-selling author and renowned leadership development architect, these essential guides form the foundation of the highly acclaimed Fierce training program.
Adding to this legacy, our current CEO Edward Beltran has authored Fierce Resilience, our newest book that equips leaders and teams with the tools to manage stress and build resilience in today’s fast-paced world. This latest addition complements our suite of resources, offering cutting-edge strategies for thriving through change and uncertainty.
Measure The Impact of Emotional Intelligence
What makes the Fierce Emotional Intelligence program so impactful is its ability to promote immediate and sustained action. Utilizing our proprietary app, Pulse by Fierce, we are pioneering the field of Biometric Intelligence to help users measure and record their stress levels throughout the day using Heart Rate Variability (HRV) from wearable devices like Apple Watch. This data-driven approach provides real-time insights into individual stress patterns, allowing for personalized resilience-building strategies.
Fierce Emotional Intelligence uniquely emphasizes experiential learning, engaging participants in managing low EQ moments within their day-to-day work. This hands-on approach ensures that learning is both memorable and easy to implement. To measure the impact on your business, we conduct pre- and post-training assessments for qualitative feedback and use our proprietary technology to quantitatively track progress over time. This comprehensive approach guarantees sustained improvement and tangible business results.
Don’t just take our word for it. See the numbers for yourself!
*Results after 2 weeks of using Pulse and attending a 90 minute Pulse Coaching session
%
Decrease in stress.
Fierce is nothing like the theory-intensive programs that tend to confuse people and don’t have much of a ‘take back’ for the job.
%
Decrease in anxiety.
Fierce concepts and language have allowed us to build other system-wide training programs and integrate aspects of Fierce into them, reinforcing the key concepts into our everyday lives.
%
Increase in Resilience.
The real value is that Fierce provides a set of tools that everyone can use to have the conversations they need to have, and to demonstrate how invested they are in the relationship through those conversations.
WHAT MAKES FIERCE TRAINING DIFFERENT?
Our award-winning approach is designed to drive immediate, measurable impact. We tailor each resilience training experience to your audience and organization’s goals, tracking progress every step of the way. This dedication to driving change earned us 2024’s Innovation of the Year, Best HR & Employee Experience, and Best Corporate Learning Solution from the American Business Awards.
Fierce Emotional Intelligence is not a lecture series. Our master facilitator-led training demands hands-on participation. You’ll address real-life emotions by working through the scenarios you bring to each session, building practical Emotional Intelligence skills that are easy to implement and highly effective.
Most importantly, Fierce Emotional Intelligence training is completely customizable. Choose from a range of program and delivery options to maximize impact and ensure your team can effectively manage emotions and thrive through change.
