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Trainer Certification

Get a guide
on the inside.

A four-day workshop to certify one — or several — of your employees in Fierce Conversations.

Renowned for its rigor and results, this training will embed conversational expertise in your team.

Most business conversations
generate chaos instead of results.

Does your organization face these problems?:

  • Unrealistic goals
  • Turf wars
  • Lack of transparency

Each of these is the result of pointless conversations. And you can’t afford another one.

The Plan

In four days, we can certify one (or several) of your employees to facilitate the Fierce communications programs. This intimate, intense training gives you an inside edge on conversations that get results. Sign up and receive:

  • 4 full days of training
  • 30 hours of hands-on, interactive sessions in select locations across the US
  • Bond with a small cohort of 6 to 10 learners
  • Rigorous coursework that requires advance study and preparation
  • Real-play exercises that address the issues you bring to class
  • Time in front of the class to practice facilitating the Fierce training programs
  • Receive real-time feedback from the instructor and your peers

You’ll dive into our proprietary training programs and learn:

  • How to solicit a full range of input to make the best decisions
  • Delegation as a tool for empowerment
  • 3 confrontation styles to avoid - and one to adopt
  • How to reframe your approach to feedback
  • How to connect your head and your heart in a coaching conversation
  • And many more skills to spark the change you need

Ready to learn how to guide conversations that really matter?

Get certified in Fierce today.

"Even though I don’t have an HR background, I volunteered to be one of the trainers. It has been excellent for my own leadership growth."

- Peter Badeau, Taunton Press


It’s not a lecture series. Fierce training demands hands-on participation. You’ll solve real-life problems by working through the scenarios you bring to each session.

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It's not a lecture series. Fierce training demands hands-on participation.You'll solve real-life problems by working through the scenarios you bring to each session.

It’s sticky and easy to implement.

First-class facilitators lead all our trainings—whether in-person or online.

Fierce training is completely customizable. Choose from a range of program and delivery options to get the best results for your organization.

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Ready to get certified? Learn how Fierce established certified trainers to conduct workshops and coach employees as part of the training strategy at Taunton Press.

Download Case Study >


Can we incorporate Fierce into our existing training curriculum?
Yes, we make existing training programs better! Fierce is about getting results, building relationships, provoking learning, tackling tough challenges and interrogating reality through the art and craft of conversation. Fierce was developed for global challenges of organizations today. We can stand beside your current programs and probably can replace some of them as well.
What are your rates?
Our rates are very simple, straight forward and competitive. Fill out the form on this page or call (206) 787-1100 to get in touch with a member of our business development team for pricing today.
What is the purpose of the workshops?
The purpose of the workshops is to take a deeper dive into the four conversational models and the seven principles that Susan Scott created while working with CEO think-tank’s for over 13 years. She developed the tools and processes to achieve immediate results.
Who should participate in Fierce training?
Ideally, it would start from the top and work down because anything this important would be more successful with the support of senior leadership. We also have great success working with intact teams and emerging leaders.

Get Certified


Contact us to talk about how we can help with your toughest challenges.

Call (206) 787-1100 or send us a message.

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