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How to Recover from a Transparency Mistake

I’ve had the pleasure of leading our global work — either through new market expansion, international partnerships, or through our domestic U.S. clien...
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Why Lack of Clarity in the Workplace is Costing Your Company

Let’s be authentically honest for a moment — I want you to sit back and think about how many times you find an excuse not to have an important convers...
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Conversation Chaos: The Hidden Villain in Your Workplace

There's a villain in your organization. It's a Darth Vader, Wicked Witch, Sauron, or Lord Voldemort—and it's the reason why many of your most common w...
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The Surprising Power of Appreciation at Work

This week’s Fierce resource was originally published by Forbes and explains how both positive and negative emotions have a cascading affect with emplo...
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Leadership Tips: Practice Coaching

In our Fierce Coaching module, the goal is to ask questions in order to help an individual work through an idea or issue, in order to find a new path ...
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5 Steps for Giving Productive Feedback

This week’s Fierce resource was originally published by Entrepreneur and shares five steps for giving productive feedback that helps employees grow. P...
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Why Frequent Feedback Conversations Are Thriving (and Annual Reviews Are Dying)

How often do you receive feedback at work? How often do you give it? “Not often” is a common answer. And I’m here to tell you that “not often” is not ...
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How Your Body Language Impacts Workplace Conversations

“What you do speaks so loud that I cannot hear what you say.” - Ralph Waldo Emerson Whether you’re giving (or receiving) feedback, confronting a colle...
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Leadership Tips: Address Your Mokitas

Mokita is a Papua New Guinean term for something that everyone knows but no one talks about. Papua New Guineans measure the health of their ...
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People Before Strategy - A New Role for the CHRO

This week’s Fierce resource was originally published on Harvard Business Review and argues for greater alignment between the executive suite and the c...
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Leadership Tips: Have a Conversation with Yourself

This week is the last full week of March. That means that one quarter is in the books for 2015. When you look back at the last three months, what are ...
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6 R.E.A.L Questions Every Leader Should Be Asking

This week's Fierce Resources comes from Inc.com and was written by Lolly Daskal, Founder of Lead From Within.  The 6 R.E.A.L Questions Every Lead...
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Leadership Tips: Welcome the Chance to Unearth a “Mokita”

“Mokita”- that which everyone knows and no one speaks of. The term “mokita” derives from The Papuans of New Guinea. In western culture, we commonly re...
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Leadership Tips: Provoke Learning in Your Conversations

Think about a conversation you had recently that was very rewarding for you. What about that conversation made it satisfying? When I think back recent...
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What Do You Know That You Don’t Speak Of?

“Mokita”- That which everyone knows and no one speaks of. The Papuans of New Guinea judge the health of any community by the number of “mokitas” that ...
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Speak the Truth Even if Your Voice Shakes

I know I may be slow coming to the party, but I saw this picture for the first time the other day and it moved me.  I can feel the lump in my thr...
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Susan Scott Contributes to the Conversation at TEDxOverlake

If you’re not familiar with TED or TEDx talks, dive in. A non-profit organization “devoted to Ideas Worth Spreading”,  brings together thought le...
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3 Steps For Getting a Conversation Back on Track

  The word “conversation” comes from the Latin root conversari, which means “to associate with”. The prefix con meaning “together” or “with”. It’...
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