COURSE CORRECT IN THE MOMENT
We’ve all been in situations where the other person denies, deflects, or defends during an important conversation. One of the best ways to regain control is by going deeper to consider all points of view and take on the issue, not the individual.
Confrontation is actually far from scary. Believe it: confrontation conversations lead to positive change more often than not.
what our clients say
Lou St. Ville | HR
Director of Education and Development, Crate & Barrel
Learn how to undo old assumptions, spark new insights, and lay the groundwork for transformation across your organization.
Take the fear out of addressing conflict by changing the way you think about confrontation. You’ll walk away with a new approach that strengthens your working relationships.
Identify the most important topics at hand through a question-based approach that empowers you to realize your own solutions and potential.
Transform feedback sessions into candid, consistent, two-way conversations that prevent culture corrosion and support highly-functioning teams.