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Learn how to have conversations that get results

3 Important Ways to Improve Your Workplace Communication

 If you’re in Leadership & Development or HR, I can only begin to imagine how many conversations you’ve had in your office (or with individuals o...
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This is What's Missing from Your Talent Strategy

One of the biggest misses by organizations large or small is creating AND maintaining a winning talent strategy. Over the past several years...
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2019 Fierce Year-End Message: Why Learning is More Relevant than Ever

Woah, what a year! That’s my initial reaction reflecting on 2019. What a year — in all its blessings and lessons. Based on the thousands of hours of c...
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Is Your Workplace Too Nice? This is How to Find Out

Whether you’re from the American Midwest, or you know someone from the region, you’ve most likely at some point or another had a conversation about th...
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This is How to Ensure New Managers are Successful 

When new managers step into their role, there is so much to do, so much to make happen, and so much to learn. On top of all this, they now have people...
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The Dark Side of Niceness: How Honesty is Taking a Backseat in the Workplace

Being in the conversations business, I pay close attention to the discussions I am having with leaders across industries and regions. In the past coup...
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3 Easy Steps as a Leader to Challenge the Status Quo

In today’s fast-paced environment where innovation is no longer a luxury, it’s no surprise that in my conversations with leaders, the pace of change i...
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3 Reasons Tough Love is Better Than a Culture of Nice

I do a LOT of listening in my job. Every day I have the pleasure of interacting with leaders from all around the globe.What has piqued my curiosity, a...
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Why Feedback is the Missing Ingredient in Leadership Training

As someone with more than 20 years’ experience teaching leaders how to have effective conversations, I strongly believe that feedback is extremely imp...
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How to Guarantee Your Business Strategies Won’t Fizzle Out

When your organization’s very foundation is built on the commitment to being boldly authentic and passionate about breaking down barriers in order to ...
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Why Lack of Clarity in the Workplace is Costing Your Company

Let’s be authentically honest for a moment — I want you to sit back and think about how many times you find an excuse not to have an important convers...
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Why Being Nice is Hurting Business Results

Have you ever noticed yourself or your team side-stepping real issues, soft-pedaling critical feedback, or avoiding uncomfortable conversations altoge...
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2018 Year End Message: Embrace Changes You Most Need

It is a rainy day here in Seattle, and I am next to my fireplace with a warm cup of coffee grateful to be sitting in the precious space between a year...
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How to Be Accountable for Your Emotional Wake as a Leader

What's the impact of a Fierce conversation before it's even happened?How often do you have a conversation with yourself before a team meeting, an inte...
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Leadership Tips: Practice Coaching

In our Fierce Coaching module, the goal is to ask questions in order to help an individual work through an idea or issue, in order to find a new path ...
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3 Ways to Take the Scare Out of Your Conversations

Think of a conversation that you need to have that scares you. Perhaps it is a conversation with your boss about something she is doing that is not he...
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New Research: The State of Miscommunication - 6 Insights on Effective Workplace Communication

We’re excited to announce Quantum Workplace's launch of the Fierce + Quantum eBook on the state of miscommunication in the workplace. The free eBook d...
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Improve Two Relationships through Conversation

The conversation is the relationship. It is such a simple five word sentence. Yet, the depth and applicability of this concept is powerful. The qualit...
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How to Clean Up a Messy Conversation

Life is messy. Or as Susan Scott puts it, “Life is curly.” Having successful conversations is a learned skill, but even for those with a lot of traini...
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How to be Fierce in 3 Challenging Work Conversations

We all need to have them at some point. Those pesky, dreaded conversations. You know, the ones that can be awkward or uncomfortable or come with a cra...
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Advice to Young Girls

While thinking about this blog, I turned to the best source for advice to young girls – other young girls who are happy and thriving - so I asked my g...
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3 Gratitude Exercises for Leaders To Embrace

The holiday season is a time to reflect, a time to stop and think about all that we have to be grateful for. For many individuals, thankfulness is dir...
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How to Avoid Jumping Straight to Assumption

The issue is not that we make assumptions. The issue is that a lot of times – they are wrong. We often misinterpret one another. We add underlying mea...
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Leadership Tips: Speak to the Unspoken

Part of having conversations that go deep is the ability to identify when, in a conversation, there is something that is being unsaid. This is about o...
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Leadership Tips: Provoke Learning in Your Conversations

Think about a conversation you had recently that was very rewarding for you. What about that conversation made it satisfying? When I think back recent...
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