Navigating Identity Politics: Insight for Leaders

Navigating Identity Politics: Insight for Leaders
There is a phenomenon taking place where groups and individuals are shrinking rather than expanding their points of view, unwilling to consider someone else's perspective outside of their own social group—at work, in friendships, and within families. Political differences and polarization are threatening inclusion. And these rifts are happening in ...
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Strengths-Based Employee Development: The Business Results

Strengths-Based Employee Development: The Business Results
This week’s Fierce resource was originally published by Gallup and explains the business impact of a “strengths-based” employee development program. It is a well-known fact that employees are craving more on-the-job career development, and for the most part, are not receiving it. Common excuses and bottlenecks include, gaining support from company managers and leaders, fear of losing top performers, and not enough time and resources. Top performers are more likely to leave if they are not getting the career development that they are seeking, and the cost of losing those employees is much higher than employee development programs. “Gallup estimates that only about one in 10 people naturally possess high talent to manage, and organizations name the wrong person as manager about 80% of the time.” Per Gallup, part of the disconnect is that the wrong people are put into management roles and thus are not creating the right environment...
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3 Ways Leaders Can Increase Empathy

3 Ways Leaders Can Increase Empathy
This week’s Friday resource comes from Forbes and lists ways leaders can grow in empathy. Research reveals that today’s most successful leaders all have a trait in common: empathy. Empathy allows a person to step into another person’s shoes and understand their perspective. This trait is beneficial because it allows whomever is in the position of leadership to approach the needs of their team members with genuine concern, which creates trust and strengthens relationships within teams and organizations. In conversation, empathy shifts how a leader will guide and respond to the discussion. A conversation with an empathic leader often leaves people feeling seen, heard, and cared for. Per Teri Citterman, CEO of Talonn and Forbes contributor, here are some ways you can increase empathy as a leader. 1. Know more. “Do you know what’s most important to each of your team members? Not what you think is, but what actually...
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Leadership Tips: Ask for Feedback as a Leader

Leadership Tips: Ask for Feedback as a Leader
“Asking others for input increases their expectation that you will change in a positive way.” – Joseph Folkman, The Power of Feedback The world is constantly changing around you. An important employee leaves your team. A key client shifted the whole program for their upcoming session. A new company launches to compete with your core product. Your computer crashes. All before noon. Big or small fluctuations happen every minute of the day. Leaders must be able to track the trends with their teams and organizations. Feedback is important data in our daily lives, so we need to solicit input. So I ask: How much feedback are you receiving from your employees? My guess would be not enough. And if that is true, you need to ask. The higher up you are in the organization, the more removed you may be from how you are really doing from others’ perspectives. This...
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Leadership Tips: Your First Idea May Be Your Best

Leadership Tips: Your First Idea May Be Your Best
Imagine for a second that you are in a meeting where the goal is to solve a challenge. An idea immediately comes to mind, however you skip over it, with the hope that an even more brilliant idea might pop into your head. Why do we do this? Why do we discount our immediate instinct? This week’s Fierce tip encourages you to vocalize all the first ideas you have, and to trust the instinct that told you that this is a problem, solution, challenge, or whatever it may be. If you’re a leader, this week when you are in a meeting, ask everyone to say their first ideas. You may be surprised as to what is being left unsaid due to self-editing. No matter what your initial idea may be it may look different once others collaborate and innovate on it, or it might be the perfect solution right off...
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3 Tips for Supercharging Small Team Collaboration

3 Tips for Supercharging Small Team Collaboration
This week’s Fierce resource was originally published by Forbes and shares three tips to supercharge small team collaboration and maximize efforts. Effective collaboration is critical to teams of all sizes, but it becomes especially important for smaller teams that do not have as much time, resources, and bandwidth as others. If your team is not operating at its highest potential, you could be in danger of running low on time or money. Being agile, adaptive, and most importantly, highly collaborative, is what separates high-performing teams from the ones that are just staying afloat. Per Matt Hunckler, Forbes contributor, and his interviewee, Max Yonder, there are some tips that can lead to better small-team collaboration. 1. Share Before You’re Ready.  We have all gone deep down the proverbial rabbit hole only to find out the task at hand did not come to fruition as plans changed. Not only is it disheartening...
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Are Your Collaborative Efforts Falling Flat? Here Are 3 Rules for Success

Are Your Collaborative Efforts Falling Flat? Here Are 3 Rules for Success
As leaders, we like the idea of collaboration, we just don’t like to actually do it. Especially at the highest levels. We tend to feel the pressure of ‘the buck stops here.’ We’re unwilling to bring others into tough decisions. We confuse collaboration with consensus. We like the allure of thinking our decisions are the best for our organizations. The list unfortunately goes on and includes lack of trust, not wanting our opinions to be ignored, not wanting to share critical information, not having enough time...we convince ourselves that for all these reasons and more, collaboration may not be the best decision. And there is some support for this thinking. In his book Tipping Sacred Cows: Kick the Bad Work Habits That Masquerade as Virtues , Jake Breeden identifies automatic collaboration as one of these bad work habits. One example he gives is, “there is no greater danger to productivity...
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Leadership Tips: Ask Your Team

Leadership Tips: Ask Your Team
"Unity is strength . . . when there is teamwork and collaboration, wonderful things can be achieved." -Mattie Stepanek Think about a time that a leader in your organization has made a decision without consulting the people it affected. How was the decision received? Was there resistance? Most of the time, when there is an issue with a decision, it is because people’s opinions and concerns were not addressed in the first place. People ultimately want to know that their perspectives matter. The engagement piece is more important than the final outcome. At Fierce, we have a culture committee – composed of cross department members – that is focused on bringing our core values to life. They explore and recommend opportunities from recognition programs to mentorship to coordinating our company-wide fantasy draft team. Why do we have this group? Because it is critical for our team members to help steer how...
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Different Perspectives Lead to the Best Ideas. Here’s Why.

Different Perspectives Lead to the Best Ideas. Here’s Why.
“Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth.” -Marcus Aurelius You’ve probably heard any of the given advice before: seek input, welcome perspectives, collaborate with others. But why? Where does the premise come from that inclusion is beneficial for individuals, teams, or organizations? An article from Scientific American entitled “How Diversity Makes Us Smarter” states that “decades of research by organizational scientists, psychologists, sociologists, economists and demographers show that socially diverse groups (that is, those with a diversity of race, ethnicity, gender and sexual orientation) are more innovative than homogeneous groups.” Although the focus should be geared toward diverse thought regardless of social group, this finding illustrates that when individuals from different walks of life come together and share unique viewpoints, positive results increase. Our Fierce Team model uses the term “beach ball” to describe how perspectives occur within organizations....
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Leadership Tips: Create Diversity of Thought

Leadership Tips: Create Diversity of Thought
All you have to do is turn on the news to see that there is a lack of diversity of thought around us, from our grid-locked Congress to our arguments about anything under the sun.  There is never one simple solution to the challenges we face, and we need, more than ever, diversity of thought. In order to get there, we need to focus on two things: getting curious and expanding our thinking. To dig a little deeper, I want to share a relevant excerpt from our white paper:  A Perspective on Diversity, Building a Culture of Curiosity : The metaphorical phrase “you can’t judge a book by its cover” has endured as long as it has for a reason.  In a similar vein, an employee should not be judged by the generation they represent, the religion they practice, or the socioeconomic status they were raised in. Because the combination of experiences and...
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Workplace Appreciation: How to Create Warm Fuzzies

Workplace Appreciation: How to Create Warm Fuzzies
"The deepest craving of human nature is the need to be appreciated." -William James Who can honestly say they don’t appreciate a warm fuzzy from time to time? This past holiday season at the Fierce office, we participated in a gratitude exercise where each person was instructed to express their appreciation for their randomly-assigned gratitude partner. We were given the name of our partner beforehand and then met as an entire company to verbally deliver our gratitude. As you can imagine, the room was filled with an abundance of warm fuzzies that day—warm fuzzies that gave us a burst of energy and a feeling of unity as we transitioned into the new year. Sometimes we operate in the workplace not knowing whether our efforts are noticed by others. When our efforts are noticed, the acknowledgment we receive has the power to increase our motivation by letting us know we’re respected...
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Leadership Tips: Celebrate Your Team

Leadership Tips: Celebrate Your Team
We are in the 2016 home stretch. Now is a fantastic time to rally your team together and celebrate this year’s successes. As a leader, when you think about this year’s accomplishments, you probably go straight to the major business outcomes, from excellent talent acquisition to product launches to client retention. Those all should definitely be celebrated. And here I am encouraging you to go deeper on the individual level with your team members. Understand what they like celebrating and give them the attention they deserve. Here are three exercises to explore. Choose one or do all. Perhaps let each of your team members choose their own activity. The main point is to focus, learn, and celebrate. Reflect in a month-to-month format. Have your team member list their major accomplishments in each month of 2016. Encourage them to look back on calendars, emails, and notes. Oftentimes we are moving so...
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Leadership Tips: Connect on a Deeper Level

Leadership Tips: Connect on a Deeper Level
The holidays tend to bring people together. However, being physically together can be a very different experience than truly connecting. For instance, how many times have you had coffee with someone and he or she is paying attention to technology? How many times have you been at an event and someone looks right past you to see who else is in the room? How about the times when a family member asks you how everything is, and you give the safe, small answer?   These are all missed opportunities to connect. And the impact on your relationships is probably greater than you think.   Take the longest study of human development, the ongoing Grant Study , which is a decades-long project that began following the lives of Harvard University men selected in 1938 – among them President John F. Kennedy and former Washington Post editor Ben Bradlee – and tracked...
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Leadership Tips: Foster Gratitude Together

Leadership Tips: Foster Gratitude Together
Last week I was at Ernst & Young’s Strategic Growth Forum, where CEOs and executives came together to talk about new trends in business. Specifically, the theme was growth requires ingenuity. In the sessions, the topics ranged from business effects of the current American election to overcoming funding challenges to leading with purpose. It was inspiring, and many of the entrepreneurs stated gratitude for their opportunities, peers, and successes. Showing gratitude was a common theme. Interestingly, a 2015 study published in the International Business Research journal showed that collective gratitude is important for organizations. What do they mean by collective gratitude? They defined it as “group’s shared positive emotional state recognizing and being thankful for the good things happen”. When organizations are collectively grateful, it can reduce turnover intention, foster employees’ organizational commitment, and help in “eliminating the toxic workplace emotions, attitudes and negative emotions such as envy, anger and...
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The Work Conversations We Dread the Most, According to Research

The Work Conversations We Dread the Most, According to Research
This week’s Fierce resource was originally published by  Harvard Business Review and delves into the work conversations we dread the most, and in some cases, avoid altogether. A recent survey conducted by Fractl asked over 1,000 people about their most difficult conversations at work. According to the research nearly 66% of respondents claimed they would go out of their way to try to make the other person in a “difficult” conversation feel comfortable and at ease. If the majority of people walk into these conversations intending to be collaborative, why do we dread these conversations so much? Although intentions are good, many times people still enter the conversation with a combative mentality. This is the mindset where someone wins the conversation and the other loses – resulting in both sides feeling dissatisfied. According to Kerry Jones of Fractl, some tips to prepare for a difficult conversation are: Determine what you...
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Leadership Tips: Break Down a Silo

Leadership Tips: Break Down a Silo
The word silo comes from a farm storage silo – a tall airtight container with no windows. In many organizations that is exactly what a silo feels like, and often silos are competing for limited resources. According to a Clear Company survey, 86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures. Does this surprise you? We know from the work we do at Fierce that this is true. One of our clients shared that if they could quantify the biggest line item on the loss side of their P&L statement, it would be miscommunication. So why do we stay in our boxes/silos/bubbles? Well, it is less work. It is more comfortable. I love the quote from Brené Brown, “You can choose courage, or you can choose comfort, but you cannot choose both.” Leaders (with or without the titles ) today who have the most influence are...
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Smart Leadership: Delegate, Prioritize and Simplify

Smart Leadership: Delegate, Prioritize and Simplify
This week’s Friday Resource was originally published by Business News Daily and discusses why it pays to work smarter, not harder, by prioritizing and delegating tasks successfully.  In the article, Fallon deflates the myth that a leader’s success is measured by how late they stay in the office or how many emails they answer over the weekend. While it is important to work hard and lead by example, it is not healthy to create a culture of workaholics that feel late nights and early mornings in the office are the only way they will be recognized. “The job of a leader is exactly that: to lead. As a leader, your primary responsibility is to guide and supervise your employees as they get their work done, not to do everything yourself.” The truly effective leaders know how to work smarter, not harder. A huge part of this is having trust in...
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Leadership Tips: Identify Your Top Time Takers

Leadership Tips: Identify Your Top Time Takers
Most leaders I talk with believe that there are not enough hours in the day. Oftentimes, they talk about a disliked portion of their job and then proceed to delegate it to someone on their team. I have talked about that activity of dele-dumping before. This is not how to approach delegation. It shouldn’t feel like being “dumped on”. And it shouldn’t create a negative connotation with something that can help grow an employee. Having a responsibility delegated to a team member should feel like a privilege. It is development. So how do you avoid the dreaded dump ? You must look more closely at what’s on your plate. Oftentimes delegation is approached with the notion that there are items on your plate that you know are either not your passion or clearly not what you are best at . The complication is that responsibilities that you are passionate about...
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Jack Welch’s Approach to Breaking Down Silos Still Works

Jack Welch’s Approach to Breaking Down Silos Still Works
This week’s Fierce resource was originally published on Harvard Business Review and examines why many organizations continue to operate in fragmented silos, instead of focusing on improving cross-departmental collaboration. In theory, technology has sped up the way we communicate and has allowed us to make real-time decisions. New productivity tools like video conferencing, instant messaging, and virtual workspaces promise to create a hyper-connected global workforce. In reality, it just adds to the confusion and most communication continues to get lost in translation. That’s why we need to go back to the basics. Jack Welch’s Approach to Breaking Down Silos Still Works advocates adopting the “Work-Out” process - a series of structured and facilitated forums, bringing people together across levels, functions, and geographies to solve problems and make decisions in real time. The key is physically getting people in the same room, at the same time, and focusing on solving the...
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Leadership Tips: Stop Your Excuses

Leadership Tips: Stop Your Excuses
Where in your work life do you make the most excuses? What are the most common ones? Some typical excuses I’ve heard in offices: I don’t have anyone to delegate to.   I’m better than the person that was just promoted.   My workload is too big. The thing about excuses is that they are often grounded in some truth. It can be true that you do not have enough resources to complete something. Or you don’t have the right people on your team. However, excuses become a problem when you dwell on them and don’t do anything about it. So instead of dwelling, at Fierce we recommend you reflect and say: “given x , what am I going to do about it?” So… Given I don’t have anyone to delegate to, I’m going to…   Given I’m better than the person that was just promoted, I’m going to…  ...
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Differing Work Styles Can Help Team Performance

Differing Work Styles Can Help Team Performance
This week's Fierce resource was originally published on Harvard Business Review and shares a different way to look at helping team performance. Differing Work Styles Can Help Team Performance urges leaders to look at work style diversity as a way to boost their team. Work style is the way one orients with tasks. The first suggestion is to observe your team members to learn more about their work style. Next, it is important to leverage each person’s strength and coach according to their different styles. Have you paid attention to your team members’ work styles? What is the mix in your team? “When members of a team, or leaders of an organization, all have the same style, you’ll quickly run into trouble. For example, if everyone in your group has a big-picture, strategic, intuitive approach to work and chafes against the structure of project plans, you might frequently be over...
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Leaders, Watch for These 3 Collaboration Failures

Leaders, Watch for These 3 Collaboration Failures
A few years ago we surveyed over 1,400 executives and employees, and 86% cited lack of collaboration for workplace failures. Does this surprise you? Many of us can cite epic failures and point fingers at people who did not ask us what our perspectives were around an opportunity, challenge, or decision. Then heads were shaking when the “inevitable” outcome became reality. Conversely, many of us have been on the other side of the equation, kicking ourselves for not asking the people that were central to the success of the project or challenge for their opinions, guidance, and help. It could have been an intentional choice or complete oversight. Collaboration is much easier said than done. Many people understand the importance of getting diverse perspectives and including the team, yet it can be difficult to ensure that it actually happens. At fierce, we encourage you to take it one conversation at...
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Human Connectivity Defined

Human Connectivity Defined
Years ago in a Fierce newsletter I wrote: “If you want to become a great leader, gain the capacity to connect with colleagues and customers - at a deep level – or lower your aim.” Kent, a reader, asked, “What is the Fierce definition of human connectivity?” I don’t have an official definition for human connectivity, but I know it when I experience it and I imagine you do too. Certainly human connectivity occurs one wonderfully fierce conversation at a time. And we all know what a fierce conversation is, right? It’s one in which you and I come out from behind ourselves, into the conversation, and make it real. You may have noticed that connection occurs most often during moments of honesty and vulnerability. There is something deep within us that responds to those who level with us, who don’t suggest our compromises for us. And it goes both...
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Getting Results From the Flexible Work Force

Getting Results From the Flexible Work Force
This week's Fierce resource was originally published on  Inc.com Getting Results From the Flexible Work Force  reveals the benefits of having a remote workforce. One of the most important aspects? Culture. Flexible offices require a high degree of trust and that means a strong culture. Culture committees are a great way to get a pulse on your organization, develop your people as leaders and create unity among your office. Regardless if your office is flexible or traditional, what will your team or organization do to develop your culture in 2015? "Build a sense of team. Allow time for socializing, encourage people to share what is happening in their lives, and celebrate both their professional milestones and their personal ones." Read the full article . Looking for more tips on how to create an open office? Read this blog.

Holding Back? 3 Tips to Foster More Feedback

Holding Back? 3 Tips to Foster More Feedback
As we close out 2014, here's one of our top blogs of all time. It serves as a great reminder to stay present and give feedback, even if it's just a quick gesture of appreciation. Feedback. We all want it, and we rarely get enough of it. Feedback taps into our emotional desire to be seen. We crave it. When I feel like I am not giving or receiving enough feedback, I check in. Sometimes I am scared – about what the end result will be. However, I know if I don’t hear or say what I need to – I am missing an opportunity. And sometimes it truly surprises me. During one of my regular one-on-one meetings with a team member, I asked for feedback. She immediately responded with, “ I want more feedback.” My response, “ Perfect – let’s talk about that.” We then had a conversation about what feedback...
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Leadership Tips: Make a New Connection

Leadership Tips: Make a New Connection
In your busy week ahead, think about the many people you will interact with – on the phone, via email, in your neighborhood, and in elevators. When you talk with them, will you ask questions and truly listen for the response? Or will you merely wait for your turn to talk? As Susan Scott, Fierce Founder, states, “If you want to become a great leader, gain the capacity to connect with your colleagues and customers at a deep level…or lower your aim.” We can spot from a mile away if someone is being genuine and cares. This week’s tip is to make a new connection with someone in your life – inside or outside of the office. Schedule the time in your calendar for this effort. Make it a habit. Some tried and true ways to connect: Ask-questions and really listen.   Have a good laugh.   Share chocolate or...
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Arianna Huffington on Why Entrepreneurs Make Bad Decisions

Arianna Huffington on Why Entrepreneurs Make Bad Decisions
This week’s Fierce Resource comes from Inc.com and was written by Graham Winfrey .     Arianna Huffington on Why Entrepreneurs Make Bad Decisions introduces a series of video tips from her book, “Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder”.  Arianna explores reasons why entrepreneurs make bad decisions and what it takes to avoid burn out and thrive in an era where we can stay plugged in 24/7.   So what does it take to make good decisions and be successful? Flexibility and a willingness to be nimble - you don’t know what you don’t know. Strength in team building and finding diverse perspectives to challenge your common beliefs. And the ability to collaborate often.   A significant fourth? Believing in yourself and being okay with failing along the way. We never intend to set ourselves up for failure, and at...
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Achieving Business Objectives via Team Building

Achieving Business Objectives via Team Building
This week’s Fierce Resource comes from TrainingIndustry.com and was written by Ash Curtis. Achieving Business Objectives via Team Building explains the importance of creating a happy, productive team through communication, collaboration, and creativity that can drive business objectives and attain results. It’s easy to look around the office and see people are busy and assume that means they are working. I’d ask you: Are they working productively and efficiently? Are they performing at their best capacity? “Team building has easily shrugged off misconceptions of irrelevancy and undue expense to become a focal part of many businesses. Multinational corporations such as Coca Cola, Apple and Google all recognize the importance of team building to the point where former Apple CEO Steve Jobs' management style was primarily team building-focused.” To read the full article, click here .

Collaboration is Key

Collaboration is Key
The key is to collaborate. This is what we heard yesterday from Kelly Paine, Costco Manager, Organizational Change Management, at our Fierce session at  2014 Training Magazine Conference and Expo  in San Diego. In the session, Kelly Paine shared how Costco set the expectations for implementing company-wide communication training programs.  Specifically, Kelly shared the success of the Cosmos project (read more  here ) and how the Costco culture of teaching has been critical for its success. At Costco, leaders are expected to spend the majority of their time teaching and collaborating with their teams. In the Cosmos project, collaboration with new teams was created by taking different people out of the business and creating co-location, so people could really solicit the perspectives that they needed to have. To bring more collaboration to your organization, here are three tips to immediately apply. Tip #1: Extend the Invitation  Ask a leader if he or...
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Lower Operating Costs through Collaboration

Lower Operating Costs through Collaboration
This month we'll join healthcare professionals in Houston, Texas for the Talent Management People in Healthcare Summit . The healthcare industry is an industry all about people, and the conversations that do or do not happen are critical to the success of the organizations that make patient care their top priority. A challenge facing many leaders within the healthcare industry is how to keep a high quality of care when faced with ever rising operation costs. One of the great ways leaders can engage teams and save money is through collaboration. Fierce client, Presbyterian Senior Living   (PSL) faced the challenge of having 25 locations across four regions, where the different locations provided different services to varying types of clients. A question that arose for them was how could leadership ensure that employees were engaged and felt empowered to problem solve at a local level so that their customers and...
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The Connected Leader: How To Improve Results Through Conversations

The Connected Leader: How To Improve Results Through Conversations
For our Fierce Resource this week, we want to remind you to sign up for Fierce CEO & President, Halley Bock 's upcoming Netspeed Learning Solutions webinar, The Connected Leader: How to Improve Results Through Conversations , on Tuesday, July 23rd at 2 PM EST . “In today’s business environment — with the workforce becoming more and more dispersed — the ability to create meaningful and collaborative connections is more essential than ever… Learn how these ideas and principles create conversations that are the work horses for your company and enable you to tackle your toughest challenges, while building an open and direct work environment. Fierce Conversations change the way we connect with each other, they alter our perceptions of what it means to lead, and they become the behavior that propels individuals and teams toward success. You will walk away with immediately applicable tools” To learn more about the...
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Leadership Tips: Share Your Talents

Leadership Tips: Share Your Talents
" Hide not your talents. They for use were made. What's a sundial in the shade?" - Benjamin Franklin This week’s tip encourages you to be the leader that supports your team highlighting and sharing their different talents. Provide employees an opportunity to share something they excel at, perhaps at a lunch meeting or by letting them pick an out of office activity. As a leader when you engage the hearts of those you lead, you will not only have more robust conversations, you will also learn something about your employees that may actually have more business use than you think.

Leadership Tips: Own Your Point of View

Leadership Tips: Own Your Point of View
When I first started at Fierce, I was repeatedly told by our CEO, Halley Bock, and my colleagues that if you work at Fierce you are expected to “show up”. At first, I thought well…duh. If you are hiring me, I promise to come to the office and do my work. However, my time here has taught me that they weren’t just talking about being physically and mentally present; they were talking about a more holistic approach – to truly “show up” with my unique thoughts and  opinions. This week, one way you can be present and show up inside your organization is to own your point of view. Have the courage to voice your specific opinion about an idea with others, even if it is an outlier. If you share your opinions easily, perhaps flip the switch and ask those you rarely hear from how they see an issue....
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Cracking the Code: Conversations Build Productive Teams

Cracking the Code: Conversations Build Productive Teams
In a world moving as a fast as ours, who doesn't wish they could just snap their fingers and create more collaboration, innovation, and productivity within their teams? Even if you tried to streamline the process and assemble all your top performers into one team, this does not guarantee you a productive team. Why? Productive teams don’t get to the next level because of how proficient each member of the team is as an individual. Team success relies on the ability to collaborate and work together as a unit. So how, as a leader, do you build this type of fruitful unity? You have the conversations. At the helm of every productive team are leaders who take the time to coach, confront, solicit perspectives, and have all the necessary conversations to develop those who they lead . They’re tireless in their quest to be a resource and realize that individual strength means...
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Working Remote: A Communication Road Block?

Working Remote: A Communication Road Block?
This week Yahoo CEO, Marissa Mayer announced that this summer the privilege for Yahoo employees to work remote will end, and everyone will need to return to the office. With only a few hundred of Yahoo employees working full-time from home, out of fourteen thousand plus, it seems this policy change is directed at employees who work remote just a few days a week. The news comes as a shock, given that Yahoo was on the forefront of the work remote policy, and this type of flexibility has only seemed to grow in popularity. So why is Yahoo drawing back the troops? In the internal document sent by HR Director, Jackie Reese, Marissa Mayer, and Yahoo as a whole, are committed to getting back to the basics of rebuilding their culture by focusing on communication and collaboration. Does working remote for a few days a week really hinder collaboration and...
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What the Space Race Can Teach Us About Collaboration

What the Space Race Can Teach Us About Collaboration
This week's Fierce Resource was first published on Wednesday in the Harvard Business Review blog and was written by Eric Lowitt . What the Space Race Can Teach Us About Collaboration explores the lessons both the private and public sector can learn from the leadership and collaboration of the U.S. Space Program in order to solve the difficult challenges we currently face. "Our actions today will determine the world we give our kids tomorrow. President Kennedy's space race leadership teaches us five valuable lessons about how to nurture the kind of collaboration that can stand the test of time." To read the full blog, click here.

A Guest Blog from Starbucks Coffee Company

A Guest Blog from Starbucks Coffee Company
We are  thrilled to share with you a recent blog written by Fierce client, Darla Balzer, Specialist and Program Manager, Assessing Performance and Fierce Conversations on Starbucks Coffee Company's internal blog. We hope you enjoy her insight, and we'd love to hear your thoughts! HELP! Help, I need somebody Help, not just anybody Help, you know I need someone, help” – Beatles Last week I got stuck. I was trying to put together a budget using numbers from a previous form and realized I had no way to validate that the figures were still accurate. After hours of trying to track down the numbers myself, I finally gave in and asked a peer. They produced the current figures in 10 minutes. If I had asked for help right when I realized there was a gap in my knowledge, the problem would have been solved much more quickly. So why did...
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Ask for Help

Ask for Help
How often do you ask for help from others within your organization? I’m talking about asking for help when you are truly stuck. When there is an issue or idea that has you scratching your head – when you are puzzled on how to move forward. So often we keep things to ourselves, determined to muddy through our own context and experience, as if we can find something that never existed before. What’s the cost of this to your organization, and even bigger than that, to your life? We may not possess the tools, the context, and the experience that sheds light on the best path. Who might? Those we’ve chosen to surround ourselves with. This is a common problem for leaders who, because of their title, feel a burden to shoulder the issues of their department or organization alone. However, asking for help from others can save time, energy,...
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