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Learn how to have conversations that get results

How to Recover from a Transparency Mistake

I’ve had the pleasure of leading our global work — either through new market expansion, international partnerships, or through our domestic U.S. clien...
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This is How to Ensure New Managers are Successful 

When new managers step into their role, there is so much to do, so much to make happen, and so much to learn. On top of all this, they now have people...
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How to Say What You Really Think in a Toxic Environment

Let’s have some real talk for a moment: Have you ever told someone —your boss, a colleague, customers, or your spouse — what you thought they wanted t...
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4 Ways to Resolve Performance Issues in the Workplace

As a leader, you’ve ideally built a relationship with each of your team members. You’ve likely swapped stories about your families, collaborated on su...
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Why Feedback is the Missing Ingredient in Leadership Training

As someone with more than 20 years’ experience teaching leaders how to have effective conversations, I strongly believe that feedback is extremely imp...
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3 Ways to Unlock the True Value of Feedback

  Giving quality feedback can cause intense anxiety and receiving feedback gracefully is one of the hardest things to do. We want to be liked, af...
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4 Barriers to Personal and Professional Growth (And How to Tear ‘em Down)

Throughout our lives, we experience moments of momentum where we feel like we're expanding, moving upward, and spreading our fierce little wings. Othe...
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Delegation Isn't Just for Managers, It's Integral to Individual Contributors’ Development

At the heart of personal and professional development are two key factors: empowerment and delegation. You could consider these two factors to be on-p...
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7 Empathetic Traits that Exceptional Leaders Share

This week’s Friday resource comes from Entrepreneur and lists seven traits empathetic leaders have in common. When empathy is present in the workplace...
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How to Establish a Performance Improvement Plan

This week’s Fierce resource was originally published by SHRM and explains how organizations can establish a performance improvement plan to give strug...
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Roselinde Torres - What It Takes to Be a Great Leader

This week’s Fierce resource was originally published on and uncovers the three simple but crucial questions would-be company chiefs need to as...
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Is Leadership a Thankless Job? 3 Ways to Change That

When doing research for this blog, I looked for studies and articles that focused on the importance of telling leaders thank you. Truth is there’s not...
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