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Training Program

Create the cure
for conversation chaos.

An expansive communication program to navigate large-scale change, from performance management to leadership development.

Embed conversational expertise in your company DNA. When the stakes are high, this customized approach transforms your people into powerhouse communicators.

Pointless conversations are
blowing your budget and wasting your time.

Does your organization deal with these?:

  • Employee disengagement
  • Time and budget constraints
  • Exclusion

You can’t afford another conversation that goes nowhere.

The Plan

This customized training program equips you with new tools to solve the challenges associated with:

  • Leadership development
  • Employee engagement
  • Performance management
  • Change management
  • High potential programs
  • Onboarding
  • Retention strategies
  • And many more

Working with you to clarify your goals, we’ll customize a program that teaches your team how to have conversations that get the specific results you need.

Your training program will include:

  • Custom content based on an in-depth needs analysis and ongoing consultation with Fierce
  • Material that ties to your key initiatives and large-scale organizational goals
  • A flexible timeframe that works for you: from a few hours with a facilitator, to recurring workshops that unfold over months
  • The option to include virtual trainings in the mix
  • Participatory, hands-on workshops that engage all levels
  • Tailored content drawn from Fierce’s 9 proprietary conversation programs
  • Highly relevant materials you’ll put to instant use

Depending on the content you need most, our expert facilitators will model and teach you:

  • How to take the frustration out of feedback
  • Delegation as a tool for leadership development
  • How to turn a confrontation into a tool to enrich relationships
  • Proven techniques to make better decisions around key initiatives
  • The best question to kick off any coaching conversation--and how to keep it on track
  • And many more proven, actionable strategies to help your team have conversations that matter

Ready to rollout a training program that gets results?

Build a customized training program for your team with Fierce today.

"With Fierce, leaders feel as thought CHRISTUS is investing in them by providing learning that helps not only with their job function, but in all areas of their lives."

- Lisa Reynolds, CHRISTUS Health


It’s not a lecture series. Fierce training demands hands-on participation. You’ll solve real-life problems by working through the scenarios you bring to each session.

Read More >


It's not a lecture series. Fierce training demands hands-on participation.You'll solve real-life problems by working through the scenarios you bring to each session.

It’s sticky and easy to implement.

First-class facilitators lead all our trainings—whether in-person or online.

Fierce training is completely customizable. Choose from a range of program and delivery options to get the best results for your organization.

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Determined to drive change with a training program that will assist in improving your company culture? Learn how Fierce partnered to drive major results with CHRISTUS Health.

Download Case Study >


Can we incorporate Fierce into our existing training curriculum?
Yes, we make existing training programs better! Fierce is about getting results, building relationships, provoking learning, tackling tough challenges and interrogating reality through the art and craft of conversation. Fierce was developed for global challenges of organizations today. We can stand beside your current programs and probably can replace some of them as well.
What are your rates?
Our rates are very simple, straight forward and competitive. Fill out the form on this page or call (206) 787-1100 to get in touch with a member of our business development team for pricing today.
What is the purpose of the workshops?
The purpose of the workshops is to take a deeper dive into the four conversational models and the seven principles that Susan Scott created while working with CEO think-tank’s for over 13 years. She developed the tools and processes to achieve immediate results.
Who should participate in Fierce training?
Ideally, it would start from the top and work down because anything this important would be more successful with the support of senior leadership. We also have great success working with intact teams and emerging leaders.

Build Program


Contact us to talk about how we can help with your toughest challenges.

Call (206) 787-1100 or send us a message.


2018-in-person-workshop Customized Training Program | Training - Fierce Inc.


A private, customized workshop that teaches your team how to have conversations that get results.

Virtual Workshop


An exclusive online training to get your employees talking about what matters. Led by a master facilitator.

Trainer Certification


A four-day workshop to certify one — or several — of your employees in Fierce Conversations.

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